Terms & Conditions

These Terms form an agreement between you and Casea Casino in relation to your use of the website, account services, games, promotions and other features made available through the platform. References to we, us or our mean Casea Casino, while you and your mean the person accessing or using the services.

You must read these Terms, the Privacy Policy, Responsible Gambling information and any game, promotion or payment rules that apply to your activity. Additional rules may be shown on a particular page or presented before you take part in an offer. Those rules form part of these Terms where they apply. If there is an inconsistency, the specific rules for the relevant service or promotion may apply to that service.

You must only use Casea Casino for lawful purposes and in accordance with all laws that apply to you. Online gambling requirements can differ between countries, states and territories. You are responsible for checking whether you are permitted to access and use the services from your location. We do not invite or encourage any person to use the services where doing so would be unlawful.

Acceptance and changes

By opening an account or continuing to use the website after these Terms are displayed, you accept the Terms in their current form. We may update these Terms when reasonably necessary, including to reflect changes to the services, technology, legal requirements or business practices. The updated version will be made available on the website. If a change is important, we may provide notice through an appropriate account or website message.

You should review the current version before using the services. If you do not agree with an updated term, you must stop using the website and contact us through the support options made available on the site about closing or restricting your account. Any updated Terms will apply from the date they are published or from another date stated in the notice, subject to any rights you may have under applicable law.

Available payment methods, currencies, processing information and any applicable conditions are shown on the website. You should only use a payment method that is registered in your name or that you are authorised to use. We may reject or reverse a transaction if it cannot be properly verified, appears unauthorised, conflicts with these Terms, or must be handled differently under applicable law.

You must ensure that deposited funds come from a lawful source and are not connected with fraud, money laundering or other unlawful activity. Casea Casino is not a bank and account balances should not be treated as a bank deposit or investment. You should only deposit money that you can afford to lose and should consider your personal financial circumstances before gambling.

A wager is generally treated as placed when it is accepted and recorded by the platform. You should check the details of a wager before confirming it. Once accepted, a wager normally cannot be cancelled, changed or withdrawn unless the relevant game rules, a technical correction, applicable law or a decision made under these Terms requires otherwise. Game outcomes are determined by the applicable game system and rules.

Withdrawals may be subject to account verification, payment checks, applicable game or promotion rules and any lawful restrictions. We may return funds through an approved method and may ask for further information before releasing a balance. You are responsible for ensuring that your withdrawal details are correct. We are not responsible for delays or losses caused by inaccurate information, a payment provider, a bank or circumstances outside our reasonable control.

Promotions and promotional funds

Promotions, bonuses, free bets or other incentives may be subject to separate terms. Those terms will explain eligibility, entry requirements, expiry, wagering conditions, applicable games, withdrawal rules and any other restrictions. You should read the relevant offer before accepting it. If promotional terms conflict with these Terms, the promotional terms apply only to that offer.

We may withdraw, amend or cancel an offer where this is permitted by its terms, required by law, or reasonably necessary to correct an error, prevent abuse or protect the integrity of the service. We may also withhold promotional benefits where an account or activity does not meet the relevant eligibility requirements. Promotional participation is optional, and you should not accept an offer if its conditions do not suit you.

Availability and technical issues

We aim to keep the website and services available, accurate and secure, but continuous availability cannot be guaranteed. Access may be interrupted or limited for maintenance, upgrades, technical faults, security reasons, third-party failures or events outside our reasonable control. If a technical issue affects a game, wager or account balance, we may take reasonable steps to correct the issue and apply the relevant game rules and legal requirements.

You are responsible for using a suitable device, software and internet connection and for keeping your device secure. You should review account and transaction information promptly and report any apparent error or unauthorised activity through the support options published on the website. We may correct obvious errors, including errors in game information, account records or promotional material.

Intellectual property and website content

The website, its design, text, graphics, software, branding and other content belong to Casea Casino or its licensors unless stated otherwise. You may use the website only for personal, non-commercial purposes in accordance with these Terms. You must not copy, reproduce, modify, publish, distribute, reverse engineer or commercially exploit website content without appropriate permission.

Liability and third parties

To the extent permitted by law, we are not responsible for loss caused by your failure to follow these Terms, inaccurate information supplied by you, misuse of your account, problems with your device or internet connection, payment provider issues, or events outside our reasonable control. Nothing in these Terms excludes, restricts or modifies a right or guarantee that cannot lawfully be excluded, restricted or modified under applicable Australian consumer law or other relevant law.

The website may contain links, services or payment options provided by third parties. Those third parties may have their own terms and privacy practices. We are not responsible for third-party content, products, services or availability, and you should review the relevant third-party information before using them.

Privacy, complaints and governing law

Personal information is handled in accordance with the Casea Casino Privacy Policy and applicable privacy requirements. You may raise a question, dispute or complaint through the support options published on the website. Please provide enough information for the matter to be reviewed, including relevant account or transaction details where appropriate. We may ask for further information and will consider complaints fairly and in accordance with our procedures.

These Terms are governed by the laws that apply to the relevant services and your use of the website. Any dispute will be dealt with by the courts or dispute resolution process that has lawful authority in the relevant circumstances. If a provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to operate.

These Terms, together with the documents referred to in them, represent the agreement concerning your use of Casea Casino. If you have questions about these Terms, review the information on the website and use the available support channels before continuing to use the services.